How Many Hotel Brands Is Enough?
Despite the crowded marketplace, hotel companies say there is an opportunity, even an imperative, to present an array of options. But the challenge is differentiating one brand from another.
How many hotel brands is enough? Hilton and Choice Hotels International are putting that question to the test, with two new lodging brands focused on helping travelers maintain their healthy eating, sleeping and fitness habits on the road. The new entries join already-robust portfolios — Hilton's Tempo will be the company's 18th nameplate and Everhome Suites will be Choice Hotels' 13th.
A variety of accommodation types and prices lets hotel companies present themselves as a one-stop shop for the varying needs of customers. A solo business traveler to big cities may also take her family on a beach vacation, plan a multigenerational trip or book a romantic getaway. Hotels want to offer choices for each of those needs and more, "because if they don't have it, the customer will spend their travel dollars elsewhere," said Bonnie Knutson, a professor in the School of Hospitality Business at Michigan State University.