As part of our ongoing GBTA Industry Forum Series, GBTA Chief Operating Officer & Executive Director, Scott Solombrino, was joined by Mark Vondrasek, Chief Operating Officer of Hyatt Hotels Corporation in a conversation about the biggest impact on their business, what he learned from his team on the ground in China, and the importance of listening and staying close to customers during this crisis. A thought provoking and insightful discussion into how Hyatt is dealing with this difficult situation and planning for the future.

About the Global Business Travel Association

The Global Business Travel Association (GBTA) is the world's premier business travel and meetings trade organization headquartered in the Washington, D.C. area with operations on six continents. GBTA's members manage more than $345 billion of global business travel and meetings expenditures annually. GBTA delivers world-class education, events, research, advocacy, and media to a growing global network of more than 28,000 travel professionals and 125,000 active contacts.

About the GBTA Foundation

The mission of the GBTA Foundation, the US 501c3 charitable arm of GBTA, is to help the global business travel industry create a positive impact and a better future for people and the planet. The GBTA Foundation focuses on the strategy and execution of GBTA's global sustainability programs, supporting initiatives related to climate action; diversity, equity and inclusion; and other talent-related topics via education, research and advocacy.

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