Guests can complete the entire check-in and check-out process on their own device in a contactless way — Photo by RepUp

As travel around the world resumes, hotels will need to implement new processes to safeguard guests by introducing extra hygiene and housekeeping processes. Technology will also play a big role in helping hotels reinforce social distancing norms and facilitate smooth contactless experiences.

In light of this, Xperium is proud to announce the launch of its proprietary contactless check-in and check-out solutions, which will allow for a completely contactless check in and check out experience. The platform allows guests to perform all check-in related activities from the ease of their own device without having to interact face to face with hotel staff.

The platform bypassess interactions at the front desk, allowing for a seamless and contactless guest journey. Through an integrated dashboard, hotel staff can monitor the check-in & check-out process, approve room selections and reassure guests of hygiene measures taken.

Speaking about the launch, Pranjal Prashar, Founder and CEO of Xperium said, "As the hospitality industry slowly recovers from the economic impact of the pandemic, the pace of recovery will be governed by how fast hotels can implement technology to adapt to the new normal. We are excited to announce contactless modules under the Xperium platform, this will allow hotels to quickly get ready for post covid business even with their existing on-premise PMS solution. "

Xperium is a SaaS platform that delivers hyper-personalized experiences to guests and allows hotels to automate guest facing processes from booking to checkout.

The core of Xperium, a machine learning engine, is designed to deliver increased revenue and a seamless guest experience across pre arrival, during stay and post stay guest phases through CRM, Marketing automation, Online Review management, Upsell and Loyalty Modules.

About Xperium

Xperium is one of the fastest growing hospitality tech companies in Asia, and has received recognition for the same from Deloitte for two years in a row. Xperium is known for creating SaaS platforms that deliver hyper-personalized experiences to guests and allow hotels to increase their ancillary revenue, direct booking and improve their online reputation.

The Xperium platform integrates with more than 50 PMS and other hospitality technologies, including Oracle Hospitality, Infor, Siteminder, Mews, Cloudbeds and more.

The company boasts over 2000 hotels including clients like Radisson, Hyatt, Moxy by Marriott, Lemontree, Roseate House (Bird Group) among its customers. Headquartered in Gurgaon, India, with a vast presence over SEA, Europe and the US, Xperium is at the forefront of technological innovation for the hospitality industry. To learn more, visit www.xperium.ai.

Anisha Russell
Marketing & Communications Manager