Industry Update
Press Release26 June 2020

QUO Podcast: Shaking Up Bangkok’s Old Guard With A New Style Of Luxury

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1 min

How do you maintain momentum when your hotel opening keeps getting pushed back? John Blanco, General Manager of the soon-to-open Capella Bangkok, discusses the challenges of ensuring his team of 240 'Culturalists' remain focussed and engaged. Once it opens, he has high hopes the Capella will shake up Bangkok's luxury market, with a new, more disruptive approach to high-end hospitality, from a different style of operations to a more bespoke, tailored service culture.

While John acknowledges many of Bangkok's key international source markets will take time to return, he is confident that, for affluent consumers at least, travel will be a top priority as we emerge from this crisis.

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Capella Hotels and Resorts

Capella Hotel Group, headquartered in Singapore with offices in China, Europe and USA, offers global hospitality management services through two distinct brands. Capella Hotels and Resorts is an ultra-luxury hotel, resort and residential concept designed for the most discerning travellers and offering personalized attention with locations in Düsseldorf, Shanghai, Singapore, Sanya and Ubud as well as hotels planned for Bangkok, Maldives and Sydney.
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About QUO

QUO is a collective of creatives with global hospitality expertise. We understand that a great brand isn't just a logo, a catchy name or a neatly arranged collection of words. It's something that starts from within. Something that comes from the soul. We have been using this knowledge to create and inspire some of the hospitality industry's most memorable brands for more than two decades. Our branding model blends insightful industry knowledge, strategic thinking and creative flair, delivering fully developed brands that don't just look and sound great, but have real, relatable soul. From our Bangkok headquarters and global offices in Ho Chi Minh, Singapore, New Delhi, the Maldives and Amsterdam, we provide branding services that uncover the soul of every organisation we work with.
For more information on QUO, visit

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