Industry Update
Press Release 1 October 2020

IOSH And WTTC Release Guidelines For Safe Return To Work

Institution of Occupational Safety and Health and World Travel & Tourism Council release guidelines for safe return to work - Memorandum signed to ensure safe recovery for travel & tourism sector

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World Travel & Tourism (WTTC)

The Institution of Occupational Safety and Health (IOSH) and the World Travel & Tourism Council (WTTC), signed a memorandum of collaboration today, to help ensure the protection of both employees in Travel & Tourism and travellers.


As part of the collaboration, IOSH and WTTC, which represents the Travel & Tourism private sector globally, have released a number of guides to enable businesses within the Travel & Tourism sector to return to work safely.

These include:

  • Returning safely guide
  • Risk assessments guide
  • COVID-19 ergonomic factsheet
  • Maintaining good leadership principles factsheet
  • Mental health and wellbeing - working from home factsheet
  • Remote workers guide

As organisations within the Travel & Tourism sector seek to recover from the Covid-19 pandemic, rebuilding consumer confidence through safety and health protocols in all tourism operations has emerged as one of the biggest priorities for WTTC, and the wider sector.

As the chartered body for occupational safety and health professionals and leading developer of safety and health training courses, IOSH is ideally placed to provide support in preventing accidents and ill-health in the sector.

This collaboration aims to help the Travel & Tourism sector recover from the pandemic by leveraging IOSH's experience and practical solutions to help the organisations and businesses best look after the safety and health of their workforce.

The memorandum was signed by IOSH Chief Executive, Bev Messinger and WTTC President & CEO, Gloria Guevara on Tuesday 29 September. It was followed by a webinar on Wednesday 30 September, where Bev addressed members of WTTC.

Bev said: "The purpose of this collaboration is to support the WTTC and the businesses in the Travel & Tourism sector at this difficult time with our expertise and resources to keep your employees safe and healthy."

"Restarting operations isn't something which can happen overnight. There needs to be a planned, risk-controlled approach - based on strong leadership, worker involvement and sound health and safety advice - to ensure safe people, workplaces, systems and equipment. IOSH's Returning safely campaign has offered fresh advice to help people carry out COVID risk assessments and update the ways they work to ensure everyone stays safe and societies and economies recover."

Gloria Guevara, President & CEO, WTTC said: "WTTC is delighted to partner with IOSH on such an important set of guidelines. The COVID-19 pandemic has drastically changed the way we work, and we hope that at the right time companies begin to return to offices, with the right protocols and measures in place to protect and safeguard their staff.. Consumer and employee confidence is a key component in the recovery of the Travel & Tourism sector, and we believe that these guidelines will play a significant role in that process."

About WTTC

WTTC is the body which represents the Travel & Tourism private sector globally. Members consist of CEOs of the world's Travel & Tourism companies, destinations, and industry organisations engaging with Travel & Tourism.

WTTC has a history of 25 years of research to quantify the economic impact of the sector in 185 countries. Travel & Tourism is a key driver for investment and economic growth globally. The sector contributes US$8.8 trillion or 10.4% of global GDP, and accounts for 319 million jobs or one in ten of all jobs on the planet.

For over 25 years, WTTC has been the voice of this industry globally. Members are the Chairs, Presidents and Chief Executives of the world's leading, private sector Travel & Tourism businesses, who bring specialist knowledge to guide government policy and decision-making and raise awareness of the importance of the sector.

WTTC Press Office
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