Industry Update
Supplier News 2 October 2020

PPHE Hotel Group choose Crave Interactive’s ServeSafely mobile ordering for its hotels and restaurants

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London - Crave Interactive, a leading global hospitality technology company, have signed an agreement with PPHE Hotel Group ('PPHE') to provide mobile ordering solutions to PPHE's hotels and restaurants using its innovative ServeSafely solutions.

PPHE's hotel portfolio comprises 37 hotels across Europe. The first phase of Crave's ServeSafely roll-out includes 15 hotels and 5 restaurants in the UK and the Netherlands. The solution has already been installed and is operational within selected Park Plaza hotels in London and Amsterdam.

ServeSafely provides guests with instant access to food and beverage ordering via QR codes and has been integrated with PPHE's payment provider. The technology helps staff and guests maintain social distancing and eliminates the need to handle menus, cash or payment terminals.

"We're delighted to have added PPHE Hotel Group to our growing list of prestigious hotel clients. Our ServeSafely solution provides great services instantly to guests on their own mobiles without the need to download an App." commented Crave CEO Gareth Hughes "We're seeing growing demand for ServeSafely as it addresses many of the challenges faced by hotels in these difficult times - how to provide great service in a cost effective way while keeping staff and guests safe"

''A significant part of our Reassuring Moments programme, which centres around the safety and wellbeing of our guests and team members, is to provide a contactless experience aided by various digital initiatives such as mobile ordering, guest messaging and more. We are pleased to now being able to offer our guests the opportunity to browse, order and pay for a vast selection of food and drink items on their mobile devices.'' Commented Robert Henke, Executive Vice President of Commercial Affairs at PPHE Hotel Group.


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About Crave Interactive:

Crave Interactive is a leading developer of digital service solutions for the global hospitality industry.Its cloud based platform delivers over 800 million guest interactions per year.

Crave have helped millions of hotel guests self-order food and other services from their room via in-room tablets and mobile phones, and are experts in self-ordering and guest communication solutions.

Crave's ServeSafely solutions provide mobile ordering and profit optimization for hotels, bars, nightclubs, restaurants, sports stadiums, theatres and concert venues.

Crave is headquartered in the UK with offices across the world and is part of the True Corporation plc (Thailand) group of companies.

Contact: [email protected]



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