GMs forecast operations, guest behavior after pandemic
GMs from properties around the globe gave their thoughts on how things will change for their hotels and the industry coming out of the COVID-19 pandemic.
Hotel GMs are starting to look ahead to how the COVID-19 crisis will change their properties and the industry as a whole.
As part of a Q&A with a GM series, Hotel News Now asked GMs around the globe what they foresee being different at their hotels and for the industry once the pandemic has passed.
"Being the only luxury hotel coming out (in Anaheim, California), opening at this time, there is an excitement out there. People want to come out and explore this. We are so looking forward to it. People will feel that there is now a place in Anaheim. There is a JW Marriott in Anaheim, as you know is our brand. The name of the founder of the company is on the building. Today we have about 89 hotels worldwide, JW-branded hotels, and a majority of those hotels are international and well-known outside the U.S. and (in) Southeast Asia, Europe and Latin America.