Industry Update
External Article13 January 2021

How hotels will change after Covid

Hygiene initiatives and contactless technology are just the start of the hotel design revolution, says Qin Xie

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Coronavirus has changed travel in so many previously unimaginable ways. There's the visible, like having to wear masks on flights or needing to show a negative Covid test result before you're allowed to enter a country. Then there's the subtle, like destinations embracing technology and data to help with crowd control. Arguably, some of the biggest changes have taken place in the hotel industry - though as a guest, you'll probably only have noticed the disappearance of the breakfast buffet. In the UK, for example, hotels are undergoing deeper cleans and some will even leave rooms to go fallow for a short stint between guests. Globally, the promise to ban single-use plastics has been delayed for many properties.

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