Industry Update
Supplier News 6 April 2021

Novotel Convention & Spa Antananarivo Hotel Implements Latest in Security Access and Digital Key Convenience by ASSA ABLOY Global Solutions

5-star property adopts VingCard Essence door locks with Mobile Access to become a leading example of hospitality technology innovation in Madagascar.

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Stockholm ASSA ABLOY Global Solutions through its reputation as a leader in hotel security innovation and together with regional distributor, Indian Ocean Visions Co. Ltd., have been selected by Novotel Convention & Spa Antananarivo Hotel to implement VingCard Essence door locks with Mobile Access. Aiming to represent the latest in comfort and modernity that Madagascar has to offer, the newly constructed 180-guestroom property can now ensure that its guests are protected with the industry's highest standard in security access technology while providing them with the contactless convenience of digital check-in and guestroom entry.

Designed to reflect a modern and trend-setting environment, the 5-star property initially selected VingCard Essence due to its minimalistic and sleek appearance that can blend in seamlessly with any hotel décor. By opting to implement the lock in online mode, VingCard Essence also provides the hotel with a range of advanced security features in addition to its industry-leading data encryption abilities. These include the ability for staff to remotely review all room entry events without needing to physically inspect a specific lock. Combined with the Visionline access management system, employees can also receive real-time alerts for security threats such as a wandering intruder or a door that has been left ajar, and can instantly deactivate any key that is suspected of being stolen or used inappropriately.

With the adoption of Mobile Access, Novotel Convention & Spa Antananarivo joins a growing global list of hotels that are leveraging the latest technology to provide guests with a safer and more convenient means of check-in and guestroom access. Using their own personal devices, guests can bypass front desk lines where germ risks may be present and can instead check-in via mobile app. Mobile Access then automatically provides each guest with room number details and a digital key that is stored on their device which when presented to the appropriate door lock, ensures hassle-free guestroom entry. Aside from enhancing social distancing and limiting shared surface contact, Mobile Access also comes equipped with enhanced data protection features that maintain hotel security integrity. Engineering using the award-winning Seos credential platform, this includes the use of secure communication channels to deliver digital key data to guest devices and when a guest uses their device to interact with a door lock. Digital key and room number information is also stored within a digital vault on guest devices to prevent any risk of data theft.

"As a new construction, we wanted our 5-star property to mirror the latest in safety, convenience and design available to hospitality industry and ASSA ABLOY Global Solutions with its world-leading status in security innovation was our first choice in meeting these goals," said Edward Sirrieh, Cluster General Manager at Novotel Convention & Spa Antananarivo Hotel. "The company's advanced solutions not only bolster our reputation as a modern and safe hotel, but also provide us with the flexibility needed to meet growing guest demands for instant and personalized service."

One of the key benefits of Mobile Access is the solution's ability to be deployed and offered to guests in a variety of ways depending on a hotel's mobile app abilities or goals. For example, guests staying at Novotel Convention & Spa Antananarivo are able to download a standalone app provided by ASSA ABLOY Global Solutions to check-in remotely and receive a digital room key. Other options include integrating Mobile Access with a hotel's existing guest mobile app. ASSA ABLOY Global Solutions also offers hoteliers the opportunity to leverage its third-party Certified Partner program for properties seeking to provide additional app functionality.

For more information about ASSA ABLOY Global Solutions and its comprehensive line of electronic in-room safes and locking solutions for the hospitality industry, please visit www.assaabloyglobalsolutions.com/hospitality.

About ASSA ABLOY Global Solutions

The ASSA ABLOY Group is the global leader in access solutions. Every day, we help billions of people experience a more open world.

ASSA ABLOY Global Solutions is dedicated to reimagining how people move through their world. Our expertise in customer journey mapping, innovation and service design leads to the invention of new security solutions that create value for our clients and exceptional experiences for end users.

For the hospitality market, these solutions include integrated software systems, mobile access and location solutions designed to help our customers enhance the hotel guest experience, while improving operational efficiency. In order to provide best-in-class customer service, we offer support in more than 166 countries.

For more information, please visit assaabloyglobalsolutions.com/hospitality and follow us on LinkedIn, Facebook and Twitter.

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