Industry Update
Press Release23 June 2021

Cayuga Hospitality Consultants Welcomes Three New Hospitality Consultants

Cayuga Hospitality expands its consultant division in the key areas of hotel room operations, hotel management and interview skill training.

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Cayuga Hospitality Advisors

Cayuga Hospitality Consultants is delighted to announce the addition of three new hospitality consultants, Jens Busch, David Salcfas, and Haydee Cruz, each with diverse areas of expertise. They are ready to help hospitality clients succeed in achieving their business goals and objectives. With the addition of the new consultants, Cayuga Hospitality Consultants can continue to provide unique and unequaled solutions to any challenge for its clients.

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Jens Busch brings over 20 years of experience in hotel and resort operations with Hyatt Hotels, Marriott International, Jumeirah Hotels and Sands China. His consulting services include management operations review, quality assurance and analysis, hotel and resort rooms operations support, hotel pre-opening support and rooms task force, organizational development, and staffing solutions. He is also a part of CTC Consulting Group in Hong Kong, providing support and advice for Hotel Owners and Operators in Asia. In 2019 he completed the SC Johnson College of Business General Managers program at Cornell University in Ithaca, New York.

David Salcfas started his career over 35 years ago and is a proven leader in the hospitality industry. He has held twenty two positions, worked at fifteen hotels, across five brands and several restaurants. His consulting services include interview skill training to pivot and focus using the STAR process, excel in both union and non-union labor markets, transparent observations to assess and implement improvements, and create a balanced scorecard action plan. His other competencies include communication, time management, work execution and accountability, employee engagement, guest satisfaction and financial success. David also serves as the Guidance Team Leader for the Northeast Business Councils and is on the Board of Directors for the Hotel Association of New York City. He earned his Bachelor's degree in Food Service Management and Culinary Arts from Johnson & Wales University.

Haydee Cruz has over 25 years of experience in the hotel and tourism sector. She has held multiple sales management and operation positions in 5 star hotels and resorts in the Dominican Republic, Costa Rica, Ecuador, Venezuela, and in the luxury resorts in Thailand and The Maldives. Her consulting services include digital marketing, sales team development, distribution strategies, hotel sales recovery plan after crisis and market analysis. She has a strong network in the tour and travel, Incentives and Corporate segments and in-market B2B and B2C. Cruz’s expertise in sales and marketing and operations has been honored with brands such as Marriott, Anantara, Accor, Outrigger, and Onyx, as well as luxury independent hotels and resorts around the globe. She is fluent in Spanish and is currently based in Bangkok, Thailand.

Related Appointments

David Salcfas - Consultant

23 June 2021 — Cayuga Hospitality Consultants is delighted to announce the addition of new hospitality consultant, David Salcfas. With the addition of the new consultant, Cayuga Hospitality Consultants can continue to provide unique and unequaled solutions to any challenge for its clients.
read more

Jens Busch - Consultant

23 June 2021 — Cayuga Hospitality Consultants is delighted to announce the addition of new hospitality consultant, Jens Busch. With the addition of the new consultant, Cayuga Hospitality Consultants can continue to provide unique and unequaled solutions to any challenge for its clients.
read more

Haydee Cruz - Consultant

23 June 2021 — Cayuga Hospitality Consultants is delighted to announce the addition of new hospitality consultant, Haydee Cruz. With the addition of the new consultant, Cayuga Hospitality Consultants can continue to provide unique and unequaled solutions to any challenge for its clients.
read more

About Cayuga Hospitality Consultants

Cayuga Hospitality Consultants is a global network of independent consultants focused on the hospitality industry. Consultants are available to work independently on assignments or can be organized as a team or task force to achieve the greatest possible results for our clients. Areas of expertise include operations, sales, marketing, finance, asset management, development, technology, insurance, litigation and sustainability for all areas of hospitality, including hotels/resorts, spas/clubs, restaurants/bars, and casinos. Consultants’ goals are to provide practical, profit-oriented advisory services across a broad range of hospitality property types and business models plus hands-on support implementing their recommendations. For more information, view their hospitality consulting services or follow them on LinkedIn.

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Madeleine Twiggs
Project Coordinator
Phone: 303-242-0205
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