Industry Update
Press Release14 September 2021

IHG Hotels & Resorts form strategic partnership with APSN

Apprenticeships and training programmes extended to all IHG hotels in Singapore

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InterContinental Hotels Group (IHG)

IHG Hotels & Resorts and APSN (fka Association for Persons with Special Needs) are proud to announce a strategic partnership to provide support, jobs and training for APSN’s students and trainees across all IHG hotels in Singapore.


The agreement includes an apprenticeship programme aimed at helping the students and trainees realise their potential, and offers employment and training opportunities, including courses on hospitality, and food and beverage. Colleagues across IHG hotels and office in Singapore will raise funds, conduct workshops and commit volunteering hours as a key part of the venture.

APSN is a social service agency focused on developing individuals with special needs and enabling them to lead dignified, fulfilling and independent lives. It prepares beneficiaries for employment and success via education and vocational training initiatives from their early years through to adulthood.

This announcement comes during IHG’s Giving for Good month of September, where colleagues across the globe go the extra mile to make a difference in their communities by giving back and giving thanks. It’s part of Journey To Tomorrow – IHG’s 10-year action plan of clear commitments to drive change for its people, communities and planet, in association with IHG’s 2030 Diversity, Equity & Inclusion commitments which champion a diverse culture where everyone can thrive.

Rajit Sukumaran, Managing Director, South East Asia & Korea, IHG and Chairman of the SEAK DE&I Council, said: “I am excited to announce this fantastic partnership with APSN. Diversity, equity and inclusion is an integral part of IHG’s culture and we are committed to serving the communities in which we operate. More than three decades have passed since 1989 when Holiday Inn Orchard City Centre became a pioneer in Singapore in hiring people with different abilities. Today, 5% our full-time workforce are people with different abilities, and most of our full-serviced hotels in Singapore are accredited with the SG-enabling mark.

“I am incredibly proud of our leaders across the business who have continually driven and supported DE&I initiatives in Singapore. As travel recovers and Singapore gradually opening its borders to international travel, I’m confident that our partnership with APSN will be further strengthened as we continue to work together to make an impact in our community by creating job and training opportunities and an environment that is truly understanding of others, and embraces differences.”

Royce Seah, Vice-Chairman, APSN Ltd. said: “We are honoured to be IHG’s adopted charity, and are grateful for the steadfast support all these years. It is indeed a true demonstration of a compassionate organisation embracing a strong sense of purpose, which cares and supports diversity and inclusivity. This collaborative partnership will open new doors of opportunity on various fronts for our special needs students and trainees with mild intellectual disability, furthering our mission of empowering and guiding them into an inclusive society.”

IHG has worked closely with APSN for many years to provide full-time employment opportunities, on-the-job training and internships, and organises regular social activities for students in its hotels in Singapore. In turn, APSN conducts training for IHG hotel teams so that they may help its graduates adapt to their new work environment and learn valuable life skills. They take on roles including public area attendants, kitchen stewards, bellmen and servers, and the average stay of each full-time graduate has reached six years.

Thng Kai Bin, APSN graduate and winner of the NTUC May Day Model Worker 2021 award, has worked full-time at Holiday Inn Singapore Atrium since 2013. After starting as a public area attendant, he became a bellman, helping guests with their luggage and other requests.

He said: “I’m so happy to have this opportunity. As a bellman, I talk to guests and help them, which is something I really love doing. My colleagues taught me everything about the role, especially how to greet people. I like to meet people and give them a good experience when they visit. I can do that at Holiday Inn Singapore Atrium, and I hope I can continue working here for as long as possible.”

The strategic partnership includes all IHG hotels in Singapore, including recently announced Holiday Inn Singapore Little India, Crowne Plaza Changi Airport, Holiday Inn Express Singapore Clarke Quay, InterContinental Singapore, InterContinental Singapore Robertson Quay, Holiday Inn Singapore Atrium, Holiday Inn Singapore Orchard City Centre, Hotel Indigo Singapore Katong, Holiday Inn Express Singapore Katong, Holiday Inn Express Singapore Orchard and Holiday Inn Express Singapore Serangoon.

IHG has nearly 6,000 hotels in more than 100 countries and 350,000 colleagues representing a wide variety of nationalities, cultures, religions, abilities and backgrounds. Caring for its people, communities and planet has been at the heart of IHG’s business for many years and, through Journey To Tomorrow, it will continue to champion a diverse culture where everyone can thrive and deliver True Hospitality For Good.

About IHG Hotels & Resorts

IHG Hotels & Resorts is a global organisation with a broad portfolio of hotel brands, including Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental® Hotels & Resorts, Kimpton® Hotels & Restaurants, Hotel Indigo®, EVEN Hotels ®, HUALUXE® Hotels and Resorts, Crowne Plaza® Hotels & Resorts, voco™, Holiday Inn® Hotels & Resorts, Holiday Inn Express®, Holiday Inn Club Vacations®, avid™ hotels, Staybridge Suites®, Atwell Suites and Candlewood Suites®.

IHG franchises, leases, manages or owns nearly 5,800 hotels and approximately 865,000 guest rooms in more than 100 countries, with over 1,900 hotels in its development pipeline. IHG also manages IHG® Rewards Club, our global loyalty programme, which has more than 100 million enrolled members.

InterContinental Hotels Group PLC is the Group's holding company and is incorporated in Great Britain and registered in England and Wales. More than 400,000 people work across IHG's hotels and corporate offices globally.

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Charlene Tan
Phone: +65 9722 7525
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