Industry Update
Opinion Article22 August 2006

Nurturing Employee Creativity

By Gene Ference, President at Ference Leadership & Strategy

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Meet Randall – an unassuming man in his late 60s who is rather famous in certain psychological circles. He does not look particularly special or memorable on the outside with his salt and peppered hair, sagging facial features and slight weight problem. But his mind is a thing of unquestionable beauty. Now to be fair, his mind was not always so admired. In fact, Randall used to describe his mental acuity as the neurological equivalent of a box of Corn Flakes. Then something happened; Randall studied all he could find on the subject of creativity. He was tired of always being in a brain lull at home and work. Over time, he reprogrammed his mind to think differently. Now, some call him the ‘homemade genius.’ Genius is probably too liberal, but it is fair to say that Randall taught himself to be substantially more creative. (Click below link to download complete report).

HVS International is a hospitality services firm providing industry skill and knowledge worldwide. The organization and its specialists possess a wide range of expertise and offer market feasibility studies, valuations, strategic analyses, development planning, and litigation support. Additionally, HVS International supplies unique knowledge in the areas of executive search, investment banking, environmental sustainability, timeshare consulting, food and beverage operations, interior design, gaming, technology strategies, organizational assessments, operational management, strategy development, convention facilities consulting, marketing communications, property tax appeals and investment consulting. Since 1980, HVS International has provided hospitality services to more than 10,000 hotels throughout the world. Principals and associates of the firm have authored textbooks and thousands of articles regarding all aspects of the hospitality industry. Click here for more...

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Nurturing Employee Creativity | By James Houran and Gene A. Ference

James Houran, PH.D. is a 15-year veteran in research and assessment on peak performance, with a special focus on online testing. His award-winning work has been profiled by a myriad of media outlets and programs including the Discovery Channel, A&E, BBC, NBC’s Today show, Wilson Quarterly, USA Today, New Scientist, Psychology Today, and Rolling Stone. Gene Ference, PH.D. is one of the highest respected Industrial Psychologists and Management and Organizational Development Specialists in the industry with over 35 years of experience in building peak-performing cultures and developing brand engagement strategies. His work has directly assisted clients in successful applications for the Malcolm Baldrige National Quality Award, Employee of Choice, Best Human Resources, Employer of the Year, and Fortune 100 Best Companies to Work For, as well as the quality of work life and service culture awards of Great Britain, Brazil, The Netherlands, Mexico, Australia, and Singapore.
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Gene Ference

Gene Ference, Ph.D. has developed Deliberate Cultures in the luxury hospitality industry since 1980. He is President of Ference Leadership and Strategy & Center for Survey Research – a global organizational development company – and is an active member of the International Society of Hospitality Consultants (ISHC).

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