Jason Q. Freed

The No. 1 priority for hoteliers: Take care of the guest. Unfortunately, a lot of projects and decision-making duties can get in the way and push that focus aside. Rapidly advancing technology trends, for example, have career hospitality veterans scrambling to solve high-tech problems and determining how to implement cost-effective tech solutions. For some, the time has come to get back to basics—let the hotel experts figure out how to deliver a quality customer experience while the technology experts work on solving such issues as data security, network bandwidth and cloud computing.

Read the full article at HotelNewsNow (part of CoStar)