For a hotel, capturing the right information drives marketing, pricing and forecasting, writes Estella Hale, Product Manager at Sceptre Hospitality. With an efficient central reservation system (CRS), a hotel can glean insights as to who, when, where and how often it has booking potential.

The full e-book, about 80 pages in length, is available at www.hotel-yearbook.com.


About SHR

Founded in 2004, and headquartered in Houston, Texas, with offices in Europe and Asia-Pacific, SHR Group is a leading global specialist technology and service provider to the hotel sector. Helping hoteliers to maximize revenue by optimizing all aspects of the booking and retention eco-system through a full suite of tools, including the groundbreaking allora.ai platform, over 2,000 hotels globally use SHR Group's product suite to optimize their channel mix and personalize guest experiences. To learn more, visit https://shrgroup.com/.

SHR supports 1500+ independent, group, casino and long-stay hotels, manage 6.6M reservations, sell 19m room nights and drive £2 billion revenue per year through its Windsurfer CRS, CRM and RMS.

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