“Technology does not have to feel impersonal,” writes John Bowen of MediaConcepts. In the next three years, he believes that newer, smaller and smarter devices will utterly change the way we send, receive and process information, and visionary hotel companies will apply these developments to improving the guest experience.

MediaConcepts is an innovative thought leader, creating personalised hotel guest experiences through the use of internet and mobile technology.

MediaConcepts provides digital solutions that help hospitality clients drive direct revenue and build loyalty. This includes: design and development of brand websites with flexible yet sophisticated booking and personalisation functionality; a robust suite of web-based applications with integration capabilities; and a customisable mobile app that enhances the stay experience and improves operational efficiency. MediaConcepts provides ongoing support and services far beyond the initial website or application deployment. Our customers can rely on a long-term partnership to drive their digital business.

Hospitality groups and independent hotels around the world have trusted MediaConcepts" expertise and solutions since its inception in 2002.