Every new innovation in front-of-the-house technology seems to be greeted with the fear that it will take the human element out of guest service, seen by many as the last true differentiator in our commoditized industry, writes Bernard Ellis of Infor. This does not have to be the case.

About Infor

Infor is a global leader in business cloud software specialized by industry. We develop complete solutions for our focus industries. Infor's mission-critical enterprise applications and services are designed to deliver sustainable operational advantages with security and faster time to value. Over 60,000 organizations in more than 175 countries rely on Infor's 17,000 employees to help achieve their business goals. As a Koch company, our financial strength, ownership structure, and long-term view empower us to foster enduring, mutually beneficial relationships with our customers. Visit www.infor.com.

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