Hotel Yearbook: Can the Internet of Things make the travel and hotel industry 'smarter'?
By Greg Abbott, VP Travel & Hospitality at DataArt
The rapidly growing number of devices that are connected to the Internet means that an ever-increasing part of a hotel’s working environment can communicate valuable, actionable information back to the management. Making use of this information to improve service quality – and the guest experience – is a fantastic opportunity, writes Greg Abbott of DataArt.
Click here to view the full The HOTEL Yearbook Special Edition - Technology 2016.
Gregory Abbott is a recognized expert in the Travel Industry, with 15 + years expertise in retail travel, travel technology, and tour operations. Greg joined DataArt in 2010 as a Senior Vice President in charge of Travel & Hospitality practice, having relocated from Europe, where he was most recently Commercial Officer and Product Director at Nexgen Travel Distribution.More from Greg Abbott
DataArt is a global technology consultancy that designs, develops and supports unique software solutions, helping clients take their businesses forward. Recognized for their deep domain expertise and superior technical talent, DataArt teams create new products and modernize complex legacy systems that affect technology transformation in select industries.
DataArt has earned the trust of some of the world's leading brands and most discerning clients, including Nasdaq, S&P, United Technologies, oneworld Alliance, Ocado, artnet, Betfair, and skyscanner. Organized as a global network of technology services firms. DataArt brings together expertise of over 2,200 professionals in 20 locations in the US, Europe, and Latin America.