Eyewitness reports from the year 2036 - Societal Changes ?
By Woody Wade, Scenario planning expert
We live in a "VUCA" world – a world that is characterized by Volatility, Uncertainty, Complexity and Ambiguity. And it's getting more and more VUCA every year. Although this morass of rapidly changing vagueness surrounds and confronts us all the time, people – and entire societies – do still manage to form values, attitudes, opinions, and behavioral norms based on how they see the world changing. In 2036, the hotel business will be affected by the evolution of their customers' attitudes and behaviors just as much as it will be by dramatic technological breakthroughs or sweeping political changes. The difference is that societal changes usually come about more slowly. Their impact, however, can be enormous – and longer-lasting.
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