Industry Update
Opinion Article29 December 2016

Hotel Yearbook: How to deal with consultants effectively: A view from the other side

By Ted Horner, Information Technology and Services Consultant

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Ted Horner has almost 30 year’s experience as an IT consultant in the hotel industry. We asked him for advice on how a company can get the most out of working with a consultant. Here are his eminently reasonable guidelines.

Click here to view the full HYB Special Edition - Technology 2017.

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How to deal with consultants effectively: A view from the other side | By Ted Horner

Ted Horner has almost 30 year’s experience as an IT consultant in the hotel industry. We asked him for advice on how a company can get the most out of working with a consultant. Here are his eminently reasonable guidelines.
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Ted Horner

In 1989, Ted Horner established E Horner & Associates Pty Ltd, a consulting practice specializing in technology consulting to the hospitality industry, and he is now widely respected as Australia's leading consultant in this area. In 2002 he was a founding member of HTNG (Hotel Technology Next Generation), a not for profit body which was established in the US to promote open systems integrations between vendors in the industry, and today he is an Executive Advisor to HTNG.

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