Hoteliers are investing in sustainability: Where does it go from here?

The hospitality industry has finally embraced the challenge of tackling sustainability, with most hotel groups believing that operating a sustainable company is not just “a nice thing to do” but the new way of doing business, say Rutgers University’s Matthew Walsman and Cornell’s Rohit Verma. Yet this is just the beginning. More research is required to identify the aspects of sustainability that customers actually value.

Jennifer Mayo
607.255.3101
Cornell