Cornell Hospitality Summit Series: Hospitality Technology Disruption
This is the first in a series of four videos from the Cornell Hospitality Research Summit, attended by Klaus Kohlmayr, chief evangelist with IDeaS.
I had the great pleasure to join some of the leading experts in travel technology at Cornell University to discuss disruption and transformation in the hospitality industry at their Hospitality Research Summit last October. Our conversations covered a wide range of subjects, from how to improve the guest experience to what the capabilities of artificial intelligence look like for hotels in the future.
While we are in the midst of a significant transformation, powered by technology and changing consumer behaviors, significant silos and fragmentation exist, which are limiting evolution. Watch as we dive into more detail surrounding what to expect for hoteliers in the future.
How far are we from the vision of seamless intelligence where hospitality providers will not only understand the guest but also anticipate needs?
Thank you to my fellow panelists for taking part in this intriguing conversation:
- Chris Anderson, professor, Cornell University
- Vivek Bhogaraju, director, revenue management solutions, Expedia, Inc.
- Pierre Boettner, founder & CEO, hospitalityPulse
- RJ Friedlander, founder & CEO, ReviewPro
- Balaji Krishnamurthy, vice president, global strategy, corporate development and business intelligence, Sabre Hospitality Solutions
About IDeaS
IDeaS, a SAS company, is the world’s leading revenue management software and services provider. Combining industry knowledge with innovative data analytics technology, IDeaS creates sophisticated yet simple ways to empower revenue leaders with precise, automated decisions they can trust. With 35 years of expertise, IDeaS delivers revenue science to more than 30,000 properties in 158 countries. Results delivered. Revenue transformed. Discover greater profitability at ideas.com.