Coming up with fresh and creative marketing initiatives is never an easy task. Hotels all over the world face fierce competition regardless of their destination. Utilizing creative ideas to attract guests can help hotels stand out in the crowd and help them to gain new and repeat visitors. Our new article series, Digital Inspo: What Creative Hotels are Doing Online, dives deep into a recent original campaign idea developed by a hotel brand.

The Campaign
Last year, Hyatt Hotels partnered with then up-and-coming pop star Dua Lipa. The setting for the British musician's single "New Rules" was Hyatt's new boutique hotel, The Confidante, in Miami.

While the branding for the hotel is not overtly obvious in the video, every shot occurs inside the modern rooms or around the trendy pool of the Miami property. This partnership goes beyond a simple celebrity endorsement, appearance in a commercial, or a sponsored Instagram post. The creative partnership left behind a product that benefited both parties.

Source: NextGuest merged with CendynSource: NextGuest merged with Cendyn
Source: NextGuest merged with Cendyn

Along with the video, Hyatt produced several additional pieces of video content released across their social media channels as well as a branded Spotify playlist with songs similar to Dua Lipa's own musical style.

The Results

The goal of the partnership was to introduce Hyatt's new Unbound Collection, which boasts boutique- style accommodations that appeal to millennial travelers. It was a huge success, receiving over 1.6 billion views on YouTube and 20 million on Hyatt's owned channels.

Takeaways
This obviously was not a cheap project, and Hyatt spared no expense. However, the out-of-the-box idea can be adapted to hotels looking to appeal to a younger crowd. Utilizing video content with music or creating a campaign centered around music, could be a great way to attract that particular crowd.

If your hotel is near a concert venue, create a Spotify playlist that includes songs from artists that have performed there or are scheduled to perform in the future. Target advertising efforts to the fans of artists on social media and share videos from that artist in your hotel's Instagram stories to further appeal to millennials. For hotels, sometimes thinking outside of the box can pay off in a big way.

ABOUT NEXTGUEST

NextGuest provides hoteliers with everything they need to thrive in the digital world, with bespoke technology solutions developed to meet the needs of luxury hotel clients coupled with elegant design capabilities that bring brands to life. We marry the power of data with brand discovery to uncover unique strategies that apply to everything from website design, content marketing, CRM, and more, helping the world's top hotel brands maximize ROI as they acquire, convert, and retain guests throughout the travel planning journey. While each of our services is available on its own, the integrated technologies, marketing, and consulting offerings work together to increase digital engagement and generate revenue for hoteliers, allowing them to focus on what matters most — serving their guests. www.nextguest.com | [email protected]