Organization
Supplier

NextGuest (formerly HEBS Digital)

nextguest digital HEBS Digital NextGuest provides hoteliers with everything they need to thrive in the digital world. Through its subsidiary divisions, the company provides digital marketing, CRM services, technology solutions, and high-level consulting to some of the world’s top hotel brands. Based in New York City, the company is comprised of NextGuest Digital, CRM, Labs, and Consulting. Each arm of the company offers stand-alone services, while together they provide an all-encompassing partner that helps hoteliers acquire, engage, and retain their next guest.
Opinions

Why Amazon Should Acquire Airbnb – and Not for the Love of Travel

By Jason Price

Speculation persists on the possibility of Amazon's entry into travel. The mighty e-commerce giant shuttered operations of Amazon Local and Amazon Destinations in 2015 after neither service captured traction with online customers and travel suppliers in the heavily discounted flash sales model and crowded last-minute getaways market.

Viewpoints
News

Announcing Paolo Torchio as NextGuest’s Chief Operating Officer

NextGuest welcomes Paolo Torchio as its Chief Operating Officer, with the overarching goal of creating more synergies between the company's four pillars: NextGuest Digital, CRM, Labs, and Consulting. Together they form an integrated platform that provides hoteliers with a comprehensive set of services, allowing hotel brands to make the most of their marketing dollars and connect with their guests across all digital touch points.

Appointment
Blog

Now Available: Content Personalization on the Hotel Website Whitepaper

Personalization in the hospitality industry isn't a new concept. Hotels often provide personalized in-room and on-property experiences, so why should the website experience be the same for all visitors? It's not enough to present potential guests with static website content and expect them to find what they're looking for and make a reservation.

Authors

Max Starkov

Adjunct Professor NYU Tisch Center for Hospitality, Founder & Director at NextGuest Digital

Margaret Mastrogiacomo

EVP, Strategy at NextGuest

Jason Price

Executive Vice President at NextGuest Digital

Kerryn Gower

Marketing Coordinator at HEBS Digital

Carmine Fischetti

Associate Director at HEBS Digital

Garrick Lee

Marketing Manager

Samra Seifu

Marketing Coordinator

Mariana Mechoso Safer

Senior VP, Marketing at HeBS Digital

Megan Harr

Manager, Copy & SEO Dept

Victoria Hsia

Manager, Digital Marketing & Creative Strategy at HeBS Digital

Steven Briley

Senior Copy + SEO Specialist, Team Lead at HeBS Digital

Sara O’Brien

Associate Director of Marketing at HeBS Digital

Asher Fusco

Associate Director, Copy & SEO

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