In the hotel business, technology is not only something that improves efficiency or makes the guests’ stay more enjoyable. Occasionally, it can also pose ethical dilemmas for innkeepers as well, particularly when it comes to the question of pricing.
For decades, the airline reservation was the focal point for every automated travel itinerary. Despite considerable internet-enabled innovation, it still largely remains that way today. Now the International Airline Traffic Association (IATA) has embarked on it ambitious "New Distribution Capability" (NDC) initiative, with the stated objective to "define a messaging standard that will enable retailing opportunities.