- Product Feature
Buster Secures Capital from General Catalyst, Allen & Company, Brand New Matter and Priceline Veterans to Take Its Bus Chartering Marketplace National
Buster, a leading consumer charter bus, limo and van reservation platform, raised $1.1 million in a new round of financing led by executives from Brand New Matter, Inc. ("BNM"), General Catalyst, Allen & Company, and Priceline veterans Jeff Boyd and Bob Mylod.
Checkmate's customer communications tool was named Best In Class Technology Winner for Innovation at the annual HSMAI Europe awards ceremony Feb. 10 in London. The evening honored outstanding marketers across Europe and a Best In Class winner was named in each of the five categories: Digital, Social Media, Public Relations, Revenue Management, and Technology Innovation.
Commune Hotels & Resorts Moves Beyond The App And Partners With Mobile Technology Provider Checkmate To Launch Personalized Guest Communication System
Commune Hotels & Resorts today announced the launch of its personalized guest communication program powered by CheckMate. The service, which enables conversations between guests and hotels through any mobile channel, requires no app download, providing a convenient and easy means for two-way communication.
CheckMate’s mobile technology is changing how guests perceive and interact with hotel, even before they arrive. As a gateway to reservations from all channels, CheckMate offers hotels a direct touch point to engage with guests and stimulate upgrades and ancillary spend to increase revenue.
John Brehm has been appointed Vice President, Sales and Business Development at eCommission Solutions
eCommission Solutions – New York, New York, United States
Buster – Brooklyn, New York, United States
It’s no secret by now, your guests want to communicate with your property through messaging. Let’s walk through a few places that you can encourage engagement. We’ll take this on by breaking down the different ways your customers are already engaging with you.
With messaging becoming more and more prevalent as a medium for businesses and customers to connect, it’s important that you jump into the messaging game with a plan. Based on the advice and practices that we’ve seen work at our hotels, here are a couple of things that we suggest you think through as you’re building your own plan.
Mobile messaging has changed the way that people communicate. Every day, new articles and studies are released showing that consumers now prefer text-messages to phone calls. This shift is especially relevant to hotels and other service businesses, where nearly 80% of consumers favor businesses that offer text message capabilities and 86% of customers will pay more for better customer experiences.