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Volara

Volara Provides First Voice-Based Guest Engagement Solution for the Hospitality IndustryVolara is THE provider of custom voice-based solutions for the hospitality industry and the only provider of voice based solutions to the hospitality industry with the Alexa for Business Service Delivery Designation from Amazon. Volara's proprietary software creates a business tool atop the leading smart speakers and natural language processing platforms. Volara's proven best practices ensure high utilization rates and an optimal guest experience that creates personal and remarkable engagement with brands. Volara is the largest manager of Alexa devices in the enterprise today and over a half-a million people have used voiced-based solutions powered by Volara.
Opinions

4 Ways the Google Assistant Interpreter Will Drive Guest Satisfaction Scores, Boost Loyalty

By David Berger

2019 is the year of "experiential travel," with guests demanding more seamless, personalized and transformative stays. With the travel industry already achieving 1.4 billion international tourist arrivals worldwide (two years ahead of the 2020 prediction according to the UN World Tourism Organization), hoteliers need to address the most basic hospitality principle - hotel-to guest and guest-to-hotel communication.

Expected Global Tourism Boom in 2020 is Fueling the Need for Voice Translation Technology at Check In and Beyond

By David Berger

Research suggests that customer-experience (CX) technologies that serve every touchpoint, add personalization and drive satisfaction were at the top of operators' wish lists for 2020. To be effective and deliver a rapid return on investment, these solutions must successfully delight guests, increase operational efficiencies, inspire loyalty, and generate profits.

News

Reducing Friction in Hotel Guest Service: A Recap of ‘Voice’ at CES 2020

More than 170,000 people descended on Las Vegas last week to see the most transformative technology products on the planet during the 2020 Consumer Electronics Show. New this year was a "Travel & Tourism" educational track that highlighted how smarter and safer technologies are transforming the travel and tourism industries.

Google Assistant’s Interpreter Mode Helps International Hotel Guests Translate Across 29 Languages

Last year, the Google Assistant unveiled its real-time translation technology, interpreter mode, helping hotel staff carry on conversations with guests speaking foreign languages. To extend upon this experience, Volara is partnering with the Assistant to launch a new full-service solution so hotels can better serve and communicate with their international guests.

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Author

David Berger

Founder and CEO of Volara

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