World Panel
Viewpoint 3 June 2019

The Death of Yesterday’s PMS: Embracing the New Normal

Information Technology

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The Death of Yesterday’s PMS: Embracing the New Normal
Getting to know the NCR 4200 at Ecole Hoteliere de Lausanne back in 1956.
This viewpoint was created by
Henri Roelings, Founder & CEO at HospitalityNet
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Uli Pillausupplier view
Founder and CEO of Apaleo

The hospitality technology landscape today is full of legacy systems, including the PMS. These systems are closed, monolithic, difficult to use, and costly. But the industry is on the verge of a big disruption. The new generation of PMS will be based upon an API first approach, comprised of an open platform and a lean, native, mobile PMS. With this new approach, any 3rd party system can easily connect, allowing hotels and hotel groups to build completely custom tech stacks which cater to business objectives. With the API first approach, setup is fast, data is fully accessible, and all configuration, set-up, and interface fees become a thing of the past.

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