World Panel
Viewpoint19 June 2019

Investing in Technology Innovation - How Much is Enough?

Information Technology

— 13 experts shared their view

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This viewpoint was created by
Lyle Worthington, Technology Executive and Consultant & Past President of HFTP Global
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HITEC Europe

Investing in tech is scratching the surface of the issue. Yes, there needs to be a heightened spend on tech and IT, but what's more important is investing in an IT team that is just as innovative as the tech you're implementing. Make a solid investment on an IT team that has a genuine tech-architectural background, then utilize that team to find efficient tech solutions. That team doesn't have to have a hospitality background – bringing in someone with an outside scope provides a keen insight into tech solutions outside of the hotel space that would truly benefit your hotel. As a result, tech solutions will be implemented to truly fit the needs of the individual hotel/hotel chain and your knowledgeable IT team will be well-suited to understand and operate these new solutions.

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