World Panel
Viewpoint15 July 2019

My biggest frustration with hotel-tech when booking or staying at a hotel!

Information Technology

— 27 experts shared their view

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This viewpoint was created by
Henri Roelings, Founder & CEO at Hospitality Net
This viewpoint is brought to you by HITEC Dallas 2021
Hitec Dallas
Jon Davis
CTO at Village Hotel Club

Checkout....You have my details, you have my payment method, we both know where I have stayed, what I have eaten and any extras i've added, yet I still need to queue to checkout and get an invoice!!?!?!

It almost feels like its there because thats how it's always been done, there is no benefit to hotel or customer.  

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