(Digital Marketeers Perspective) Some hoteliers are rightfully disoriented in the current myriad of hospitality technology vendors and solutions and are dreaming of a one-stop-shop tech solution that will cover all of their PMS, RMS, CRS, Channel Manager, CRM, CMS and DMS needs. The question is, 1) is the one-stop solution already here?, 2) Will a future one-stop-shop solution be viable enough vs the current multitude of specialist hotel technology vendors... or 3) Will we never see such a solution.... and why? (also have a look at IT Professional Perspectives on this topic)

Larry Mogelonsky
Larry Mogelonsky
Partner at Hotel Mogel Consulting Ltd.

Is there a magic bullet out there for hoteliers? is there some sort of techno-wizard that will in a 'poof' eliminate your need for multiple (often futile) integrations and IT resource back-ups? The answer is NO, and thank goodness! We all know that the hospitality world is desperate for solutions...solutions that work to build our revenue and reduce costs. Let the market decide which technology is best. Rejoice in the fact that so many different companies are devoting resources to our industry. Competition breeds better products and ultimately, better business for both the vendors and the users. For one, I hope we never see the dominance of one technological solution.

View all 12 views in this viewpoint