World Panel
Viewpoint14 October 2019

Why are there so many hospitality technology vendors in our industry? (Part II)

Information Technology

— 12 experts shared their view

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This viewpoint was created by
Henri Roelings, Founder & CEO at HospitalityNet
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HITEC Europe
Ian Millar
Professor at Ecole hôtelière de Lausanne

1) No the one stop shop is not already here. Some vendors do cover multiple products but there is no all in one.

2) The biggest barriers for vendors has been geographical presence and legal / compliance per country, language and support. so unless a vendor can guarantee all of these  for all systems needed for a hotel it will never happen. Closest we will get at the moment is any system supplied as SAAS. but then this ideally should include PAAS and IAAS as well, if we are to go the whole nine yards.

3) we will - ish..... this will come in the form of market places and open API. Collaborative approach between multiple vendors will bring us closer to a one fit supplier. Its not one vendor but it comes close.

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