Do hospitality schools deliver the talent you are looking for today?
— 11 C-Suite executives shared their view
view details of this viewpoint
Hotel schools, business schools and liberal arts programs produce thousands of graduates each year with all sorts of skillsets.
Hotel school students are taught from day one that their career will be to serve their guests, their employees, their employers, and their other stakeholders. Most business school graduates go into services such as banking, accounting, sales, marketing and law, but they are often not even aware that serving others is what their jobs are all about. Hotel school students do not reject service - they embrace it.
Question is whether you think that hospitality schools and universities still deliver talent with the sorts of competencies and skills you are looking for today, or whether graduates from generic business schools stand an equal chance during the hiring process.
President & CEO, Radisson Hospitality AB
At Radisson Hotel Group, we have always maintained and fostered our strong relationships and bonds with the best in class universities and hotel schools that are nurturing a culture of excellence, all over the world. As hotel schools and universities have decades of experience in educating and training students, we trust that their students will have the technical skills and knowledge required to work in our hotels and offices.
For us, what then makes a difference is attitude! The thing we appreciate the most is the service attitude of candidates, which fits in very well with our Yes I Can! service and Every Moment Matters philosophy. On the other hand, we are also strengthening and developing our relationships with traditional universities and business schools across the world. Especially when it comes to hiring for more corporate positions. So today, we are convinced that a good balance of talents from hotel schools as well as business schools and universities is one of the things that give our company a competitive advantage in terms of competencies.