Visioning a Post-COVID Era in Cloud PMS
10 experts shared their view
In this viewpoint, we asked 10 leading PMS providers to share their views and thoughts on how PMS will change in the post-COVID era.
At the outset, it is important to understand that a pandemic like COVID has changed life in its entirety. Behaviors, priorities, and expectations have changed. Many businesses, verticals or solutions that existed/exist today will need to undergo transformations. As in most industries, the hospitality and travel industries also need to adapt to the new normal. Spring back to the old normal cannot be expected. Recovery will be a slow and gradual process. Expectations and priorities will be different from guests and hotel management. Hoteliers will look for frictionless, touch-free and self-service solutions that can change the entire guest experience. Traditional PMS should evolve to cloud and mobile “front of the house solutions” that encompasses Booking, Check-in, Check-out, In stay, Restaurant and Self-service solutions. FX1 cloud & mobile platform from IDS Next is designed and developed to manage these future challenges.
Related article by Binu Mathews
Related Products