From the Glasgow Declaration on Climate Action in Tourism [1] to the Net Zero Roadmap for Travel & Tourism [2], the industry is taking on the decarbonisation challenge and giving itself net zero toolboxes. We have officially entered the Decade of Decarbonisation.

Has the industry equally and forcefully entered the United Nations Decade on Ecosystem Restoration [3]? From forest to farmlands, mountains, grasslands and urban environment, nature and ecosystem services are at the center of hospitality processes providing food, filtering water and air and regulating heat in the cities. The industry monetizes the natural beauty of destinations and regularly damages or destroys habitats, sealing ground with infrastructure development. Hospitality developments can be done differently of course, and existing hospitality businesses can prevent, halt and reverse the degradation of ecosystems, paying back into the upkeep and restoration.

Decarbonisation and biodiversity restoration are two sides of the same coin, but are we acting accordingly?

For the year ahead, what are three actions you recommend the industry to implement which have a dual goal of tackling climate change and biodiversity loss?

Sources

[1] One Planet (2021). Glasgow Declaration on Climate Action in Tourism. https://www.oneplanetnetwork.org/programmes/sustainable-tourism/glasgow-declaration

[2] WTTC (2021). A Net Zero Roadpamp for Travel & Tourism. World Travel and Tourism Council & UNEP https://wttc.org/Portals/0/Documents/Reports/2021/WTTC_Net_Zero_Roadmap.pdf

[3] UNEP & FAO (2021). Decade on Ecosystem Restoration 2021-2030. https://www.decadeonrestoration.org/

With renewed attention around climate change and biodiversity, many hoteliers are taking action to reduce their carbon footprint and protect their natural surroundings. Hoteliers today are adopting technologies that enable them to provide a more modern and enhanced guest experience while also reducing waste and promoting a better use of resources. Whether used by larger hotel brands or smaller boutique hotels, in addition to other efforts, technology can be an equalizer in terms of its ability to promote a positive impact on the environment.

By adopting modern technology, hoteliers can offer guests the digital convenience they are accustomed to in a post-pandemic world, while also offsetting their dependency on paper and plastic. With keyless room entry, guests can use their smartphones to enter their rooms, eliminating the need for the use of costly and environmentally unfriendly plastic cards, many of which end up in the landfill. Mobile check-in enables guests the convenience of checking in using their smartphones, while removing the use of paper registration cards, packets, receipts and folios. Using mobile apps and in-room tablets, hoteliers can digitize their compendiums and restaurant menus further reducing their use of paper. Digital ticketing and guest messaging can reduce the need to print checklists, process handbooks and more.

Hoteliers are also using technology and processes to promote the conservation of water and energy by providing hotel guests the option to opt in or opt out of having daily housekeeping service or fresh towels. When this is multiplied at scale, hoteliers can significantly reduce water waste and promote the preservation of resources. For the growing number of eco-conscious travelers, having these sustainable practices in place can provide a reason to select a given hotel for an upcoming trip.

Lastly, adopting technologies that save energy in multiple ways can also improve operational efficiencies and positively impact the bottom line. Smart-room technologies such as occupancy sensors that turn lights off and HVAC when a guest is not in-room or when a public area is not in use, significantly reduce energy waste and the corresponding monthly bill.  

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