The Right CRM Software is Essential for Success in a Post-COVID World, Here’s Why.
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The pandemic has changed the world in so many ways, including guest behaviors and priorities. In times of crisis, humans tend to move down Maslow's Hierarchy of Needs to prioritize food, security, and safety. But as we enter 2021, we move beyond basic survival to realize a renewed sense of optimism and, perhaps more importantly, a desire to start a new chapter with the new year.
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