The luggage check process is most often the first and last touchpoint with a guest. While your hotel may promise an elevated experience you"re still relying on an outdated process and expecting the guest to keep track of a piece of paper. When it comes to new technologies, many hotels and resorts feel like they"re behind the curve. Delivering an exceptional customer experience is crucial and it"s often the small touchpoints that make the difference. Chexology empowers you to elevate these crucial touchpoints with an easy, digital process so you give your guests a visit to remember.
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