Did you know...The first tool enabled to perform digital speech recognition was the IBM Shoebox, presented to the general public during the 1962 Seattle World's Fair after its initial market launch in 1961....
As I think about what to get excited about at HSMAI's Digital Marketing Strategy Conference 2019 taking place later this month in New York, the fast-evolving guest experience comes to mind....
Upon visiting for a day, Carlo Fontana, one of the owners of the Hotel Lugano Dante, was determined to make my wife and I, like all other guests, feel both comfortable and welcome....
Part 1 of my predictions was all about the Birth of a new socializing and how we find reasons to create our own 2nd life and escape the reality as we know it even if it just for a few minutes....
The HEDNA 2019 agenda illustrated the incredible potential for a meeting of the top minds in the hospitality industry, and the conference certainly didn't disappoint.This year's HEDNA gathering exceeded even my loftiest expectations, with 355 people marking...
My latest sojourn into the city found me at the newly launched Hotel Hayden (www.hotelhaydennyc.com), a 122-room property in the perennially hip Chelsea neighborhood that was first opened in 2012 as the Indigo Chelsea, the first ever hotel for this IHG...
It's 2019, and I would argue that there have never been more marketing-related "buzzwords" battling it out for conversational real-estate across thought leadership articles, webinars, white papers and more....
