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Customer Reviews Help GuestRevu To Walk Away As Winners In Hotel Tech Awards

Winners of the 2019 HotelTechAwards have been announced, following four months of review collection and analysis, and GuestRevu's leadership team is overwhelmingly proud to see the company listed as the top hotel technology for both Reputation Management...

Supplier News14 FebruaryGuestRevuAwards and AccoladesReputation ManagementGuest Experience

All-In-One Facebook Messaging & What It Means for the Hospitality Industry

Last week, Facebook announced it is reportedly working to develop a single, unified messaging infrastructure and increasing the connection between several of their apps.The integration will allow users to communicate cross-platform even while using the...

Supplier News13 FebruaryLodging InteractiveSales & MarketingReputation ManagementSocial MediaDigital Marketing

Revinate Powers Cornell University's Center for Hospitality Research Study on Value of Employee Training on Guest Experience

SAN FRANCISCO, CA - Revinate, the software as a service (SaaS) company that helps hotels transform guest data into revenue, today announced that it partnered with Cornell University's Center for Hospitality Research on its recent study, Customer Satisfaction...

Supplier News24 JanuaryRevinate, Inc.Reputation ManagementPartnerships, Mergers & AcquisitionsGuest Experience

Sabre Reveals Consumer Trends to Shape Guest Expectations in 2019 and Beyond

Sabre released a study in partnership with TrendWatching which reveals the top consumer trends that could shape the hospitality industry in 2019 and beyond."...

Supplier News23 JanuarySabreConsumer Trends

TrustYou Reveals 2018 Year in Review Statistics: Largest Amount of Reviews Analyzed in 10-Year Company History

TrustYou looks back on a successful year and released its year-in-review numbers and statistics, revealing a record increase of analyzed reviews in its database and the largest amount of 5-star reviews ever....

Supplier News16 JanuaryTrustYou GmbHReputation ManagementGuest Experience

Revinate Ends 2018 with Strong Company Growth and Innovation

In 2018, Revinate made significant investments in product and engineering, hiring Jason Standiford as VP of Engineering and promoting Dan Hang from Chief Product Officer to President and Chief Operating Officer....

Supplier News 3 JanuaryRevinate, Inc.CRM & LoyaltyReputation ManagementEmail marketingGuest Experience

Revinate Announces Promotion of Executive Leaders

As Revinate's CRO, Stephens is charged with driving revenue and scaling the business while overseeing all three Go To Market teams, including Sales, Marketing and Customer Success....

Supplier News 3 JanuaryRevinate, Inc.CRM & LoyaltyReputation ManagementEmail marketingGuest Experience

European Business Travellers Prefer Online Travel Agencies

Fresh research from SAP Concur and Global Business Travel Association (GBTA) shows that, nowadays, business travellers are less likely to book flights and accommodation directly from suppliers....

Supplier News28 Dec 2018Amistad Hotel Marketing Partnership LtdBusiness TravelConsumer Trends

TrustYou's New Live Chat Helps Hotels Turn Website Visitors Into Direct Bookings

TrustYou, the worlds largest guest feedback platform, today announced the launch of its new live chat channel that is part of its well-established Guest Messaging tool....

Supplier News27 Nov 2018TrustYou GmbHReputation ManagementGuest Experience

Gen Z Travelers: More Open to Influence and Inspiration Than Other Generations

BELLEVUE, Wash. -- New insights released today by Expedia Group Media Solutions, the advertising arm of Expedia Group, illustrate the behaviors, attitudes and influences of younger travelers around the world, and shine a light on how Generation Z is redefining...

Supplier News16 Nov 2018Expedia Group Media SolutionsConsumer Trends