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Search results for 'Online Travel Agencies (OTA)|CRM & Loyalty|Events & Conferences|Information Technology'
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HEDNA 2019 Wrap-up: Inspirational Insights

By Andrew Sanders

The HEDNA 2019 agenda illustrated the incredible potential for a meeting of the top minds in the hospitality industry, and the conference certainly didn't disappoint.This year's HEDNA gathering exceeded even my loftiest expectations, with 355 people marking...

Opinion 8 FebruaryDataArtInformation TechnologyEvents & ConferencesLodging IndustryInnovation

The Future of Revenue Management with the OTA's

By Ahmed Mahmoud

Nowadays hotel revenue management has become a somewhat controversial buzzword in hotel industry, back in the day, revenue management meant opening and closing availability and rates....

Opinion10 FebruaryRevenue Your HotelRevenue ManagementOnline Travel Agencies (OTA)

HEDNA Global Distribution Conference: The Top Must-See Sessions For 2019

By Andrew Sanders

One look at the 2019 HEDNA agenda makes it clear that we're about to embark on an exhilarating and illuminating time in Los Angeles....

Opinion25 JanuaryDataArtInformation TechnologyEvents & Conferences

2019: The Year Hotels Get a Grip on Acquisition Costs

By Jason Freed

Examining the challenges and opportunities facing hoteliers in 2019, it might be easy to say, "New year, same old story."...

Opinion 1 FebruaryDuettoRevenue ManagementOnline Travel Agencies (OTA)

The Intrinsic Value of Wellness and Training Seminars

By Larry Mogelonsky

One of the underlying movements within modern corporate culture has been to transform the place of work into that of a quasi-second home....

Opinion20 FebruaryHotel Mogel Consulting LimitedHuman ResourcesEvents & ConferencesSpa WellnessBusiness Travel

Putting The Customer At The Centre

By Sarah McCay Tams

This week's Opportunity 2019 conference provided plenty of food for thought for the UK's revenue management community, as industry professionals, hoteliers, students and solutions providers came together to discuss 'Revenue Management and the Connected...

Opinion18 FebruaryDuettoLondonUnited KingdomRevenue ManagementEvents & Conferences

The Best Feedback Question

By Shep Hyken

"Please stay on the line to answer a short, one-question survey at the end of this call."...

Opinion 1 FebruaryShepard Presentations, LLC. CRM & LoyaltyGuest Experience

How Hoteliers Can Be Responsible with the Owners' AV Technology Investment

By Eric Bracht

It's been a decade since the hospitality industry emerged from the depths of the economic recession....

Opinion14 FebruaryElectro-Media Design, Ltd.Property TechnologyEvents & Conferences

Who Will Benefit From the Digitization of the Hotel Industry?

By Georges Panayotis

The notions of the "money back guarantee", "exchangeable product" and sales were invented at Le Bon Marche department store....

Opinion29 JanuaryHospitality ON Property TechnologyOnline Travel Agencies (OTA)Innovation

The Top 7 Hospitality Trends Every Hotelier Should Watch in 2019

By Tammy Farley

Last year proved to be a strong one for the U.S. hotel industry, with occupancy, average daily rate (ADR), and revenue per available room (RevPAR) all trending positively....

Opinion30 JanuaryThe Rainmaker GroupRevenue ManagementCRM & LoyaltySocial MediaGuest Experience
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