A strong online and social media presence is really important if a hotel hopes to attract millennials, according to a new report.U.K. furniture maker Knightsbridge commissioned the survey to find out how the sought-after demographic group finds and selects...
In today's competitive consumer-facing landscape, customers now have more power and options than ever before - and this is levelling the playing field....
If you like crowds, personalized travel experiences or talking to machines, then you're going to love traveling in 2019....
n the last 10 years, digital transformation has spurred numerous innovations and disruptions in the travel industry....
In recent years much has been said about the transformative power of blockchain - the distributed, encrypted ledger technology that powers Bitcoin.Although Bitcoin and other cryptocurrencies are its most publicized use cases, it was often said that blockchain...
More and more hotels are using refillable containers for bathroom amenities to reduce their use of plasticsWaves of Change is a CBC series exploring the single-use plastic we're discarding, and why we need to clean up our act....
Hospitality organisations that don't meet their customers' need for a digital presence and mobile operations will soon become irrelevant, says Jane Thomson, MD at EOH Infor Services.hanks to Industry 4.0, globalisation and rapid digitalisation, today's...
Technology today has the power to eliminate several friction points that guests might face when they book and arrive for their hotel stays, experts at the HITEC Dubai 2018 exhibition and conference said.Speaking in a session at the event, Olivier Harnisch,...
Technology has proliferated in the restaurant industry over the past five years, as eateries look to improve both efficiency and the customer experience.Fast food aficionados have already become accustomed to one new form of service: Ordering from kiosks...
Back in 2008, when we talked about the hotel of the future, we dreamt about "smart bathrooms, toilets functioning both as a toilet and bidet with in-built washing and drying, windows able to show news reports, and armchairs that vibrate to the rhythm...
