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Hotel Smartconcierges Going Mainstream

By Raj Singh

"Great customer service is [...] a systematic reinvention of established technology, data, and operations -- leveraging automation, data, and agents together to exploit each of their unique strengths."...

Opinion14 FebruaryGo MomentProperty TechnologyInnovationGuest Experience

Major Trends to Watch for at HSMAI NY Conference

By Raj Singh

As I think about what to get excited about at HSMAI's Digital Marketing Strategy Conference 2019 taking place later this month in New York, the fast-evolving guest experience comes to mind....

Opinion17 JanuaryGo MomentLodging IndustryInnovationChatbots, Robotics & AIGuest Experience

Go Moment Wins 2019 HEDNA Innov8 with Smartconcierge Ivy

Go Moment, the world's leading provider of real-time artificial intelligence guest communication solutions for the hospitality industry - its smartconcierge, Ivy - today announced that it has won the prestigious HEDNA 2019 "Connected Like Never Before"...

Supplier News 5 FebruaryGo MomentProperty TechnologyTravel TechnologyAwards and AccoladesInnovation

Smartconcierge Ivy Selected for 2019 HEDNA's Innov8 on Jan 30

Go Moment, the world's leading provider of real-time artificial intelligence guest communication solutions for the hospitality industry - its smartconcierge, Ivy - today announced that company CEO Raj Singh will be presenting Ivy's technology at the 2019...

Supplier News24 JanuaryGo MomentMobile MarketingChatbots, Robotics & AIGuest Experience

Generation AI - How Hotels Are Adapting to the Demands of More Millennial Guests

By Raj Singh

In the year 2020, one short year from now, the oldest millennials will turn 40, a milestone birthday....

Opinion 3 JanuaryGo MomentMobile MarketingLodging IndustryChatbots, Robotics & AIGuest Experience

Go Moment first to introduce Enterprise-Level real-time guest engagement Business Intelligence (BI) solution focused on texting

Go Moment, the world's largest provider of real-time artificial intelligence guest communication solutions for the hospitality industry, today announced Ivy Analytics 2.0, the world's first Enterprise-ready real-time hotel guest engagement and staff productivity...

Supplier News 8 JanuaryGo MomentLodging IndustryInnovationChatbots, Robotics & AIGuest Experience

A Guest-Centric Future Powered by AI: Taking Guest Relationships to the Next Level

By Raj Singh

Leisure travelers love to wait in lines, on-hold on phone calls, and spend a bunch of time on their device of choice researching and booking reservations, excursions, airport transfers, right?...

Opinion13 Dec 2018Go MomentLodging IndustryInnovationChatbots, Robotics & AIGuest Experience

Award-Winning Opus Hotel Selects Ivy Smartconcierge to Exceed Guest Expectations

Go Moment, the world's leading provider of real-time artificial intelligence guest communication solutions for the hospitality industry, today announced that they have welcomed OPUS Vancouver to a rapidly expanding roster of notable clients....

Supplier News 6 Dec 2018Go MomentInformation TechnologyLodging IndustryInnovationGuest Experience

Increasing Guest Engagement and Revenues Using a Smartconcierge

By Raj Singh

Enter the smartconcierge....

Opinion29 Nov 2018Go MomentProperty TechnologyLodging IndustryInnovationChatbots, Robotics & AI

Hotel Guest Experience Innovator Go Moment Celebrates Record-Breaking Year

Go Moment, the worlds leading provider of real-time artificial intelligence guest communication solutions for the hospitality industry, today released its list of significant company gains and achievements....

Supplier News27 Nov 2018Go MomentInformation TechnologyMobile MarketingLodging IndustryGuest Experience
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