named Resident Manager. at
Ofiana brings 26 years of solid experience in hotel operations, having began her career at the Makati Shangri-La, Manila in 1993, followed by stints at Traders Hotel Dubai and Shangri-La Hotel, Dubai.
appointed Director of Sales and Marketing at
As Makati Shangri-La's Director of Sales and Marketing, Cristina Ong-Cruz brings with her over 23 years of Sales and Marketing experience in the hospitality industry, with proven expertise in all areas of hotel marketing such as sales, revenue management, direct and online marketing, public relations, advertising and social media management.