Faced with increasing competition and more options for booking travel, how can hospitality CMOs deliver exceptional customer experiences while optimizing revenue?...
Your chances of ending up in a less desirable room increase when you book through a third-party site, says Bjorn Hanson, dean of New York University's Tisch Center for Hospitality, Tourism, and Sports Management....
Expedia Inc. plans to spend hundreds of millions of dollars in the coming years to build a new headquarters in Seattle, just across the lake from its longtime home in nearby Bellevue, Wash....
and back.The catalyst for the most recent leg was a jump in summer travel bookings, which helped the online airline and hotel reservation service post a 24% increase in profit to $437 million on Thursday....
