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The Changing Landscape of Hotel Management

By Bob Rauch

Shifting demographics and new technologies are primary catalysts for the evolving hospitality business; however, the impact on management is enormous.Led by revenue management but now including distribution channel management, social media marketing,...

Opinion21 MayRAR HospitalityInformation TechnologyProperty TechnologySocial MediaManagement Companies

Much Ado About Millennials and Hospitality

By Stuart Pallister

Go to a hospitality conference or forum these days and the topic of millennials is likely to crop up, and more so at the Young Hoteliers Summit staged recently at Ecole hoteliere de Lausanne....

Opinion10 MayEHLSocial MediaConsumer Trends

The Necessity of Social Media Marketing In 2018 And Beyond

By Marquis

Today, it is difficult to find anyone who still doesn't use social media....

Opinion 4 MaySocial Media

Hospitality Social Media News Issue - Facebook Chat Bots

By DJ Vallauri

Here are the social media updates that have happened in the last two weeks and how they will affect those in the hospitality industry.Facebook Pauses Chatbot & App ReviewIt's no secret that we're not a fan of chatbots here at CoMMingle, and this is an...

Opinion23 AprilLodging InteractiveSocial MediaDigital Marketing

Hotel marketing to millennials

By Casey Munck

Millennials, defined as people born between 1982 and 2000, now make up the largest living generation....

Opinion 3 AprilCendyntmCRM & LoyaltySocial MediaDigital MarketingConsumer TrendsGuest Experience

The Benefits of Incorporating Live Plants for Hospitality Industry

By Kacey Bradley

The first way that I tried when I became a hotel manager was surveying guests as they checked out....

Opinion 3 AprilThe Drifter CollectiveSocial MediaGuest ExperienceContent Marketing

Easter 2018: Top Ideas for Hoteliers to Celebrate the Spring in Style

By Harvey Norman

Given its status as a $15 billion industry, it's no wonder thousands of businesses compete for consumer dollars during the holiday's season, as a business, though, you must make Easter be more than Easter baskets--much more!...

Opinion29 MarchHospitalityTechGuruUnited StatesFood & BeverageEmail marketingSocial Media

Leveraging Customer Intelligence and Analytics to Drive ROI

By Terri Miller

So the question evolves....

Opinion22 MarchConcilio Labs, Inc.Social MediaInnovationBig DataGuest ExperienceContent Marketing

Social Media Madness Part two: How Learning Specifics About Social Media Influencers Will Impact Your Bottom Line

By Dean Minett

Unfortunately, the disguise is wearing thin....

Opinion 6 MarchMinett ConsultingSocial Media

Social Media Madness Part One: How Actively Using Influencers Can Help Your Bottom Line

By Dean Minett

For example, we all know that happy guests are the most effective ambassadors for your hotel brand....

Opinion26 FebruaryMinett ConsultingSocial Media