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2023 HVS Lodging Tax Report - USA

Since room sales generate lodging tax revenues, an overview of hotel market trends provides a perspective on the industry's current and future fiscal impacts. While the negative impacts of the COVID-19 pandemic were unprecedented, as documented in our 2022 HVS Lodging Tax Study, nearly all lodging markets have reached or exceeded pre-COVID levels of revenue generation. Revenue per available room (“RevPAR”), the product of average daily room rate and occupancy rate, is a standard industry metric that combines the effects of occupancy and average daily room rate changes on hotel revenue performance. The figure below compares the amounts of RevPAR in the 25 US urban markets for each month from January 2019 through July 2023.

Stacy O'Reilly has been appointed as General Manager at Hyatt Place Portland-Old Port and the Docent's Collection

Commonwealth Hotels has revealed the appointment of Stacy O'Reilly as the area general manager for both the Hyatt Place Portland-Old Port and the Docent's Collection. With a robust 20-year track record in hospitality, Ms. O'Reilly's expertise is evident from her past roles, including her stint as the director of sales and marketing at the Harraseeket Inn in Freeport, Maine. Before her current assignment, she showcased her leadership skills as the general manager at Embassy Suites Akron Canton and the Hilton Garden Inn Auburn, Maine. She also contributed significantly in various capacities at the Embassy Suites in Portland, Maine. Recognized for her exemplary leadership and foresight, Ms. O'Reilly has consistently demonstrated excellence in both sales and operations throughout her career.

Alice Land has been appointed as Director of Sales and Marketing at JW Marriott Miami Turnberry Resort & Spa

JW Marriott Miami Turnberry Resort & Spa, Aventura's tropical oasis, rich with a culture of accessible luxury and enriching experiences, has appointed Alice Land as Executive Director of Sales and Marketing. Ms. Land will oversee all sales, marketing, and public relations efforts for the 685-room luxury destination, bringing more than 20 years of experience working with independent, resort, and branded hotel properties - including more than 15 years with Marriott hotels - to her new role.

Kimberly Forte has been promoted to Director of Group Sales at Waikiki Beach Marriott Resort & Spa

Kimberly Forte has been with the resort since 2019 where she started as a Senior Sales Executive. Prior to Waikiki Beach Marriott Resort & Spa, Forte was a Sales Executive at Marriott International, Western Mountain Pacific and has been entrenched in the Marriott brand for more than a decade. Forte held previous sales positions as the Associate Director of Sales and Senior Sales Manager at The Brown Palace Hotel & Spa, an Autograph Collection in Denver, as well as a Sales Manager and Assistant at Loews Hotels. As Director of Group Sales, Forte will oversee the resort's extensive portfolio of corporate groups, aiming to maximize sales and boost hotel revenues. She will actively develop and maintain business relationships and represent the hotel at customer events, trade shows and more.

Lauren Rawlins has been promoted to Director of Leisure Sales at Waikiki Beach Marriott Resort & Spa

Lauren Rawlins first joined Waikiki Beach Marriott Resort & Spa in 2021 as a Senior Sales Executive. An Oahu native, she brings nearly two decades of experience in the hospitality industry. In her previous roles, Rawlins was Director of Sales & Marketing at Hyatt Centric Waikiki and spent ten years working at various properties in Koloa and Honolulu, including The Royal Hawaiian, Turtle Bay Resort and The Kahala Mandarin Hotel. She attended the University of Hawaii's School of Travel Industry Management where her passion in the travel and hospitality industry began to flourish. In her new position as Director of Leisure Sales, Rawlins will provide top-line industry leadership with a focus on overseeing and maintaining relationships with key travel agents and partners.

Knowland Account Alerts Feature Uses Push Intelligence to Provide Hotels with a Competitive Advantage in Account-Based Sales

Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, announced Account Alerts, an enhancement to its core platform. The delivery of automated email alerts once a day helps sales teams save time, stay informed, and react early to revenue opportunities. Consolidated email notifications will be pushed to the user anytime recent account activity matches the individual filters set by the user.

Daniel Tabares has been appointed as General Manager at Le Meridien Houston Downtown

Le Meridien Houston Downtown announces the appointment of Daniel Tabares as general manager. With 20 years of experience in hotel operations and extensive knowledge of the Houston market, Tabares will oversee the day-to-day functions of this Downtown Houston AAA Four-Diamond Hotel, including team member development, revenue management, maintaining outstanding guest satisfaction and more.

Radisson Salt Lake City Downtown Deploys High-Performance WiFi Upgrade by Hotel Internet Service

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been credited with implementing a high-speed internet network upgrade at Radisson Salt Lake City Downtown in Utah. A 381-room property benefitting from an extensive renovation, Radisson Salt Lake City Downtown further invested in its property with a powerful online WiFi infrastructure which will further increase guest satisfaction.

Jason Sundberg has been promoted to Director of Bars & Restaurants at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

The Gwen (521 N. Rush St., Chicago), a Luxury Collection Hotel, is pleased to announce the promotion of Jason Sundberg. In this new leadership role as Director of Bars & Restaurants, Sundberg will execute the luxury hotel's mission of delivering unparalleled guest experiences in the food and beverage space, injecting creativity and passion at every turn.