HSMAI Europe present: Shifting Gears – Navigating the rough terrain ahead and planning for smoother roads ahead.The Moderators of this virtual session will be:Timothy Wiersma, President & CEO Revenue Generation LLC, Chair of the HSMAI Revenue Optimization Advisory Board (America)Frederic Toitot, Vice President Global Learning & Development at Accor, Chair of the HSMAI Region Europe Revenue Optimization Advisory Board.Engaging in the conversation will be: Nicola Rhone, Chief Commercial Officer at Great National Hotels and ResortsDamiano Zennaro, Director, Global Advisory Services at IDeaS Revenue SolutionsAngelika Sharma, Senior Solutions Consultant at OTA InsightCynthia Paynter, Vice President Pricing and Revenue Management at Accor