Hospitality Talks’ continued coverage on hotel reopening to highlight lessons learnt during unconventional times with boots on the ground, “General Managers’ Perspective”. How will we attract guests? What efforts are being organized to safely welcome guests? What associate training efforts have been implemented to operate? How does the hotel operation differ today? Sam-Erik Ruttmann and Abid Butt will moderate the discussion with our panel that includes Rocco Bova – General Manager Chable Resort, Mexico, Peter Pederson – Managing Director Villa Copenhagen, Denmark, and Chris Rynkar – General Manager Renaissance New York Chelsea USA.

This video is part of the Hospitality Talks series