Alex Shashou - On Leveraging Hotel Technology to Improve Operations

On this episode we discuss using technology to improve hotel operations with Alex Shashou, Co-Founder and President of ALICE.ALICE is a hotel technology platform that connects your entire team for task management, communication, and operational analytics. It ensures every department is working on a common platform in order to meet or exceed the expectations of guests and management.With all of the changes in the hospitality industry today, having the right tools at your disposal is more important than ever. Hotel tech services in Operations is one of those items that tends to get “VEed” away but you could be missing a huge opportunity to strengthen your team, tighten service delivery and save money while contending with lower revenue and fewer team members available to work.Alex sheds light on the state of the hospitality industry and shares a wealth of available resources to help hospitality professionals develop new skills through the pandemic.