Video14 August 2020
Cendyn Webinar recording: Manage effective capacity at your hotel
We recently surveyed hoteliers across the globe, 70% of whom stated they would be operating their hotel at
reduced capacity/occupancy. This is due to a number of factors – to accommodate extra cleaning time between
stays, labor costs, government mandates or simply decreased demand to name a few.All these factors can have
a compounding effect on the number of available rooms on a given night, and hoteliers should take this
opportunity to understand the full extent of their sellable capacity while these restrictions are in place. Watch our
webinar with Revenue Management Expert, Sherri Kimes and our VP, Data Science and Analytics, Dan Skodol as
they discuss the factors at play with current capacity constraints and what you can be doing for your brand to
ensure managing it effectively.
Sheryl E. Kimes is an Emeritus Professor of Operations Management at the Cornell University School of Hotel
Administration and a Visiting Professor of Analytics and Operations at the Business School at the National
University of Singapore. Her area of specialization is revenue management. She has been teaching,
conducting research and providing consulting services in this area for over 25 years.
More from Sheryl Kimes
Dan Skodol is Vice President of Data Science and Analytics Cendyn. Dan came to Cendyn following the acquisition of
The Rainmaker Group in 2019. With over ten years of Revenue Management experience in gaming, hotels,
multifamily real estate, and airlines, he is responsible for researching and designing enhancements and innovations
within Cendyn's product suite, as well as supporting thought leadership topics and studies via analytics.
More from Dan Skodol