Grit Pauling is the General Manager at the 25Hours Hotel The Circle in Cologne, Germany. Grit speaks with André Baljeu, Founder at techtalk.travel and shares insights about her background, what a typical day looks like at the moment, how the hotel has been performing during COVID and much more. // Scroll down for timestamps.00:23 - Grit's Background01:42 - A Typical Day02:51 - Hotel is doing well. 04:36 - COVID Adjustments07:31 - Message to Guests & Staff09:40 - Government Support12:40 - Tech adjustments in support of COVID15:34 - Guest expectations around contactless technology16:46 - Distribution changes21:01 - The Front Desk23:01 - Grits travel peeves24:55 - Restaurant tip in Cologne25Hours Hotels offer a unique hotel concept providing contemporary answers to the cosmopolitan urban traveler's needs, through a range of services offered with great charm and personality. Each of its addresses takes its authenticity from a unique character, with its own story and forged in a particular style. This unique brand is already present in all the largest cities in Germany as well as Zurich, Vienna and Paris and will soon make its arrival in Dubai, Florence and Copenhagen. The restaurants in Cologne Grit is recommending:Neni Cologne: https://www.25hours-hotels.com/en/restaurants-bars/cologne/neni-cologneC.C. Kowalski: https://cckowalski.de Grit Pauling on LinkedIn: https://www.linkedin.com/in/grit-pauling-56b70b12a/25hours Hotel Thee Circle, Cologne: https://www.25hours-hotels.com/hotels/koeln/the-circle25hours Hotels Company Website: https://www.25hours- hotels.com/en/hotelsYouTube Channel: https://www.youtube.com/user/25hourshotelsSubscribe to our Youtube Channel for more Hotel Industry related content: https://bit.ly/tttravelyoutubeWebsite: https://www.techtalk.travelLinkedIn: https://www.linkedin.com/company/techtalk-travel/Twitter: https://twitter.com/TechTalkTravelFacebook: https://www.facebook.com/techtalk.travel/Instagram: https://www.instagram.com/techtalk.travel/Soundcloud: https://soundcloud.com/user-738331289